Gcore - CDN | Подробности инцидента в Чили – Детали инцидента

Система на обслуживании

CDN | Подробности инцидента в Чили

Решено
Производительность снижена
Началось 9 дней назаддлился около 5 часов

Затронутые

CDN

Производительность снижена от 11:19 AM до 11:26 AM, Работает от 11:26 AM до 4:09 PM

Латинская Америка

Производительность снижена от 11:19 AM до 11:26 AM, Работает от 11:26 AM до 4:09 PM

Сантьяго-де-Чили, Чили

Производительность снижена от 11:19 AM до 11:26 AM, Работает от 11:26 AM до 4:09 PM

Обновления
  • Решено
    Решено

    We are happy to inform you that traffic has been successfully rerouted back to Chile and has returned to normal operations. Should you experience any issues, please feel free to contact our support team, who are ready to assist you and address any queries promptly.

    Thank you for your patience and understanding during this time. We truly appreciate your cooperation.

    For further assistance, please reach out to our support team at support@gcore.com.

  • Мониторинг
    Мониторинг

    We are pleased to inform you that our engineering team has successfully rerouted the traffic back to Santiago de Chile. However, we are still closely monitoring the situation to ensure stable performance.

    We will provide you with an update as soon as we have confirmed that everything is completely resolved.

  • Изучается
    Изучается

    We are currently experiencing a partial degradation in performance, and as a result, we have rerouted traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.