Help Center
Log In
[Scheduled] Gcore Systems | Customer Portal maintenance
Update - Dear customers,

We are reminding you about the removal of the "username", "email", and "client_name" fields from the refresh and access JWT tokens starting on July 30. At the moment, these fields return empty values.

Please make sure that you do not rely on these fields in your integrations with our products. For further details and updates, refer to our status page and subscribe.

Thank you for your understanding and cooperation. We are committed to providing the highest level of security for our users.
Jul 25, 2024 - 13:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 2024 - 12:00 UTC
Update - Start: 23-07-2024, 12:00 UTC
End: 30-07-2024, 12:00 UTC
—

Dear customers,

As part of our ongoing efforts to enhance the security and confidentiality of our users’ data, we are planning to remove the "username", "email", and "client_name" fields from the refresh and access JWT tokens. If you already have an integration with our API, please ensure that you do not use these fields in your API calls.


Which fields are affected?

The changes will affect the fields "username", "email", and "client_name" in the access and refresh JWT tokens.


What’s changing?

Starting 23-07-2024, these fields will return empty values.

Starting 30-07-2024, these the "username", "email", and "client_name" fields will be removed from the refresh and access JWT tokens


What do you need to do:

Please make sure that you do not rely on the "username", "email", and "client_name" fields in your integrations with our products. For further details and updates, refer to our status page and subscribe to stay informed about the planned maintenance related to these changes.

Thank you for your understanding and cooperation. We are committed to providing the highest level of security for our users.

Please refer to our API documentation for additional information - https://api.gcore.com/docs/iam
Jul 23, 2024 12:00 - Jul 30, 2024 12:00 UTC
Scheduled - Start: 23-07-2024, 05:00 UTC
End: 30-07-2024, 15:00 UTC
—

Dear customers,

As part of our ongoing efforts to enhance the security and confidentiality of our users’ data, we are planning to remove the "username", "email", and "client_name" fields from the refresh and access JWT tokens. If you already have an integration with our API, please ensure that you do not use these fields in your API calls.


Which fields are affected?

The changes will affect the fields "username", "email", and "client_name" in the access and refresh JWT tokens.


What’s changing?

Starting 23-07-2024, these fields will return empty values.

Starting 30-07-2024, these the "username", "email", and "client_name" fields will be removed from the refresh and access JWT tokens


What do you need to do:

Please make sure that you do not rely on the "username", "email", and "client_name" fields in your integrations with our products. For further details and updates, refer to our status page and subscribe to stay informed about the planned maintenance related to these changes.

Thank you for your understanding and cooperation. We are committed to providing the highest level of security for our users.

Please refer to our API documentation for additional information - https://api.gcore.com/docs/iam
Jul 23, 2024 12:00 - Jul 30, 2024 12:00 UTC

About This Site

Welcome to Gcore!

We are committed to providing you with the best possible experience with our services. That's why we have created a Status Page to keep you informed about any maintenance or issues that may affect our network. You can find real-time updates on the status of our data centres and important systems on this page.

If you are experiencing any issues with our services, please don't hesitate to reach out to us at support@gcore.com. We are here to help! Stay informed and stay connected with Gcore.

CDN Operational
Luanda, Angola Operational
Buenos Aires, Argentina Operational
Yerevan, Armenia Operational
Melbourne, Australia Operational
Sydney, Australia Operational
Baku, Azerbaijan Operational
Manama, Bahrain Operational
Dhaka, Bangladesh Operational
Fortaleza, Brazil Operational
Rio de Janeiro, Brazil Operational
São Paulo, Brazil Operational
Sofia, Bulgaria Operational
Toronto, Canada Operational
Santiago de Chile, Chile Operational
Hong Kong, China Operational
Bogota, Colombia Operational
Nicosia, Cyprus Operational
Prague, Czech Republic Operational
Guayaquil, Ecuador Operational
Quito, Ecuador Operational
Cairo, Egypt Operational
Marseille, France Operational
Paris, France Operational
Tbilisi, Georgia Operational
Frankfurt, Germany Operational
Athens, Greece Operational
Guatemala-City, Guatemala Operational
Budapest, Hungary Operational
Mumbai, India Operational
Baghdad, Iraq Operational
Erbil, Iraq Operational
Tel Aviv, Israel Operational
Milan, Italy Operational
Osaka, Japan Operational
Tokyo, Japan Operational
Amman, Jordan Operational
Almaty, Kazakhstan Operational
Astana, Kazakhstan Operational
Pavlodar, Kazakhstan Operational
Nairobi, Kenya Operational
Kuwait City, Kuwait Operational
Bishkek, Kyrgyzstan Operational
Uganda, Kampala Operational
Riga, Latvia Operational
Tripoli, Libya Operational
Luxembourg Operational
Mexico City, Mexico Operational
Kishinev, Moldova Operational
Ulaanbaatar, Mongolia Operational
Namibia, Windhoek Operational
Kathmandu, Nepal Operational
Amsterdam, Netherlands Operational
Lagos, Nigeria Operational
Oslo, Norway Operational
Muscat, Oman Operational
Burkina Faso, Ouagadougou Operational
Ramallah, Palestine Operational
Panama City, Panama Operational
Asunción, Paraguay Operational
Lima, Peru Operational
Manila, Philippines Operational
Mauritius, Port Louis Operational
Warsaw, Poland Operational
Doha, Qatar Operational
Bucharest, Romania Operational
Singapore Operational
Belgrade, Serbia Operational
Cape Town, South Africa Operational
Johannesburg, South Africa Operational
Seoul, South Korea Operational
Madrid, Spain Operational
Stockholm, Sweden Operational
Bangkok, Thailand Operational
Lome, Togo Operational
Istanbul, Turkey Operational
Kharkiv, Ukraine Operational
Kyiv, Ukraine Operational
Lviv, Ukraine Operational
Dubai, United Arab Emirates Operational
London, United Kingdom Operational
Ashburn, United States Operational
Atlanta, United States Operational
Chicago, United States Operational
Dallas, United States Operational
Denver, United States Operational
Los Angeles, United States Operational
Manassas, United States Operational
McAllen, United States Operational
Miami, United States Operational
Minneapolis, United States Operational
New York, United States Operational
San Jose, United States Operational
Seattle, United States Operational
Sunnyvale, United States Operational
Tashkent, Uzbekistan Operational
Hanoi, Vietnam Operational
Ho Chi Minh City, Vietnam Operational
Sana’a, Yemen Operational
API Operational
Configuration Deployment Operational
Content Delivery Operational
DNS Operational
Image Stack Operational
Log Viewer Operational
Advanced Analytics Operational
Origin Shielding Operational
Prefetch Operational
Purge Operational
Statistics Operational
Raw Logs Operational
Customer Portal Operational
Brussels, Belgium Operational
Helsinki, Finland Operational
Phnom Penh, Cambodia Operational
Colombo, Sri Lanka Operational
Tegucigalpa, Honduras Operational
Karaganda, Kazakhstan Operational
Lisbon, Portugal Operational
Vilnius, Lithuania Operational
Abidjan, Côte d’Ivoire Operational
Bamako, Mali Operational
Douala, Cameroon Operational
Harare, Zimbabwe Operational
Casablanca, Morocco Operational
Munich, Germany Operational
Zurich, Switzerland Operational
Porto Alegre, Brazil Operational
Riyadh, Saudi Arabia Operational
Rabat, Morocco Operational
FastEdge Operational
Service Operational
API Operational
DDoS Protection Operational
Amsterdam (NKF) Operational
Ashburn (DC3) Operational
Chicago (CH1) Operational
Frankfurt (FR5) Operational
Hong Kong (HK2) Operational
Istanbul (TII) Operational
Luxembourg (ED) Operational
San Jose (SV5) Operational
Santa Clara (SCL2) Operational
Sao Paolo (SP3) Operational
Singapore (SG1) Operational
Tokyo (CC1) Operational
API Operational
Real Time Reporting Operational
Customer Portal Operational
Managed DNS Operational
DNS API Operational
Name Servers Operational
Zone deployment/delivery Operational
Customer Portal Operational
Gcore Systems ? Operational
Website Operational
Customer Portal Operational
Authorization ? Operational
Billing System Operational
Notifications Operational
API Operational
Reseller Portal Operational
Product Documentation ? Operational
Call Support ? Operational
Chat Support ? Operational
Ticket Support ? Operational
Roadmap and feedback platform Operational
API Documentation Operational
Hosting Operational
Almaty (KAL) Operational
Amsterdam (DRA4) Operational
Amsterdam (AM3) Operational
Ashburn (DC11) Operational
Ashburn (ANX) Operational
Atlanta (ATL2) Operational
Baku (DTA) Operational
Bucharest (BU2) Operational
Budapest (BIX) Operational
Chicago (CH1) Operational
Chicago (DRC) Operational
Fortaleza (FLZ) Operational
Frankfurt (DRF) Operational
Hong Kong (GNC) Operational
Istanbul (TII) Operational
Johannesburg (JB1) Operational
Kiev (GN) Operational
Kishinev (MLT) Operational
Lima (LLP) Operational
London (TL) Operational
London (LD3) Operational
Los Angeles (LA2) Operational
Luxembourg (ED) Operational
Madrid (CM) Operational
Melbourne (MDC) Operational
Miami (MI1) Operational
Miami (MI2) Operational
Milan (ML2) Operational
Mumbai (WW) Operational
Minneapolis (MIN4) Operational
New York (NY2) Operational
Paris (PA5) Operational
Santa Clara (SCL2) Operational
Santiago de Querétaro (SQR) Operational
Sao Paolo (SP3) Operational
Seoul (KX) Operational
Singapore (SGC) Operational
Singapore (SG2) Operational
Sofia (TSC) Operational
Sydney (SY4) Operational
Tel Aviv (BZI) Operational
Tokyo (CC1) Operational
Yerevan (UCOM) Operational
Warsaw (PL1) Operational
Control Panel Operational
API Operational
Billing System Operational
DNS Hosting Operational
DS Control Panel Operational
VDS Control Panel Operational
Object Storage Operational
SFTP Amsterdam Operational
SFTP Miami Operational
SFTP Singapore Operational
SFTP Frankfurt Operational
S3 Luxembourg Operational
S3 Global Archive (Amsterdam, USA-East, USA-West) Operational
S3 Chicago Operational
S3 Singapore Operational
API Operational
Customer Portal Operational
S3 Darmstadt Operational
Streaming Operational
Streaming Operational
VOD Operational
Restreaming Operational
Player Operational
Meet Operational
Customer Portal Operational
API Operational
Real Time Reporting Operational
AI ? Operational
Web Security Operational
Web application DDoS protection Operational
API Operational
Real Time Reporting Operational
Customer Portal Operational
Cloud | Almaty-1 Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Instances Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
Baremetal Operational
File Shares as a Service Operational
Cloud | Amsterdam-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Managed Kubernetes Operational
Cloud | Baku-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Cloud | Chicago-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Baremetal Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Private Network Operational
Networking - Public Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - BGP Operational
Networking - Load Balancing Operational
Security - Key Management Operational
Customer Reports & Billing Operational
Function as a Service Operational
File Shares as a Service Operational
Containers Operational
Managed Kubernetes Operational
Container Registry Operational
Cloud | Darmstadt-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Function as a Service Operational
Managed PostgreSQL Operational
Containers Operational
Managed Kubernetes Operational
Container Registry Operational
Cloud | Dubai-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
Baremetal Operational
File Shares as a Service Operational
Function as a Service Operational
Managed Kubernetes Operational
Containers Operational
Cloud | Frankfurt am Main-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Baremetal Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
Managed Kubernetes Operational
Function as a Service Operational
File Shares as a Service Operational
Managed PostgreSQL Operational
Containers Operational
Cloud | Ho Chi Minh-1 Operational
Cloud | Ho Chi Minh-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Baremetal Operational
Managed Kubernetes Operational
Containers Operational
Function as a Service Operational
Managed PostgreSQL Operational
Cloud | Hong Kong-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Baremetal Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Private Network Operational
Networking - Public Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - BGP Operational
Networking - Load Balancing Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Function as a Service Operational
Containers Operational
Managed Kubernetes Operational
Cloud | Incheon-1 Operational
Cloud | Incheon-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Baremetal Operational
Cloud | Istanbul-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Baremetal Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
Function as a Service Operational
File Shares as a Service Operational
Containers Operational
Managed Kubernetes Operational
Cloud | Johannesburg-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Baremetal Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Cloud | London-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Baremetal Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Function as a Service Operational
Containers Operational
Managed Kubernetes Operational
Cloud | Luxembourg-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Baremetal Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
AI Platform Operational
Security - Key Management Operational
Customer Reports & Billing Operational
Managed Logging Operational
Function as a Service Operational
File Shares as a Service Operational
Cloud | Luxembourg-2 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
AI Platform Operational
Managed Kubernetes Operational
Function as a Service Operational
File Shares as a Service Operational
Managed PostgreSQL Operational
Containers Operational
Baremetal Operational
Inference at the Edge Operational
Cloud | Luxembourg-3 Operational
AI Infrastructure Operational
Networking - Public Network Operational
Networking - Private Network Operational
Cloud | Manassas-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Baremetal Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
Managed Kubernetes Operational
Function as a Service Operational
Managed Logging Operational
File Shares as a Service Operational
AI Platform Operational
Managed PostgreSQL Operational
Containers Operational
Cloud | Mumbai-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Baremetal Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Private Network Operational
Networking - Public Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Cloud | Paris-2 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Baremetal Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Function as a Service Operational
Containers Operational
Managed Kubernetes Operational
Cloud | Santa-Clara-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Baremetal Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
Function as a Service Operational
File Shares as a Service Operational
Managed Kubernetes Operational
Cloud | Sao Paolo-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Baremetal Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Cloud | Sao Paolo-2 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Function as a Service Operational
Containers Operational
Managed Kubernetes Operational
Cloud | Singapore-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
Managed Kubernetes Operational
Function as a Service Operational
File Shares as a Service Operational
Managed Logging Operational
Managed PostgreSQL Operational
Containers Operational
Inference at the Edge Operational
Container Registry Operational
Cloud | Sydney-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Baremetal Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Cloud | Systems Operational
API Operational
Identity Operational
Logs - Action Logging Operational
Quota Management Operational
Customer Portal Operational
Cloud | Tashkent-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Baremetal Operational
Cloud | Tokyo-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
Function as a Service Operational
File Shares as a Service Operational
Managed Kubernetes Operational
Containers Operational
Cloud | Warsaw-1 Operational
Compute - Instances Operational
Compute - Boot Volumes Operational
Compute - Custom Images Operational
Baremetal Operational
Compute - Tags Operational
Marketplace Operational
Block Storage - Block Volume Operational
Block Storage - Snapshots Operational
Networking - Public Network Operational
Networking - Private Network Operational
Networking - Router Management Operational
Networking - Floating IPs Operational
Networking - Firewall Operational
Networking - Load Balancing Operational
Networking - BGP Operational
Security - Key Management Operational
Customer Reports & Billing Operational
File Shares as a Service Operational
Function as a Service Operational
Containers Operational
Managed Kubernetes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[Scheduled] Hosting | Billing System maintenance Jul 29, 2024 05:00 - Jul 30, 2024 18:00 UTC
Start: 29/Jul/2024, 05:00 UTC
End: 30/Jul/2024, 18:00 UTC
---
During this maintenance period, our team of engineers will be working on our hosting control panel. As a result, the https://hosting.gcore.com/billmgr service may be unavailable for up to 3 hours. We appreciate your patience and understanding and apologize for any inconvenience this may cause.
Posted on Jul 17, 2024 - 08:48 UTC
[Scheduled] Cloud | Luxembourg-2 | Networking - Network maintenance Jul 30, 2024 00:00-23:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 24, 2024 - 12:21 UTC
Scheduled - Start: 30/07/24, 00:00 UTC
End: 30/07/24, 23:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it.
We apologize for any inconvenience this might cause.
Jul 24, 2024 - 08:29 UTC
[Scheduled] Cloud | Sao Paolo-2 | Block Storage - LowLatency Block Volume maintenance Jul 30, 2024 10:00-12:00 UTC
Start: 30/07/24, 10:00 UTC
End: 30/07/24, 12:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term creation / modification / deletion limitation may be expected during it. We apologize for any inconvenience it may cause.
Posted on Jun 27, 2024 - 13:54 UTC
[Scheduled] Cloud | Dubai-1 | Block Storage - Block Volume maintenance Aug 1, 2024 10:00-12:00 UTC
Start: 01/08/24, 10:00 UTC
End: 01/08/24, 12:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term creation / modification / deletion limitation may be expected during it. We apologize for any inconvenience it may cause.
Posted on Jun 27, 2024 - 13:55 UTC
[Scheduled] Cloud | Amsterdam-1 | Networking - Public Network maintenance Aug 20, 2024 01:00-04:00 UTC
START TIME AND DATE: 2024-08-20 01:00 UTC (2024-08-20 03:00 AM local time)
END TIME AND DATE: 2024-08-20 04:00 UTC (2024-08-20 06:00 AM local time)

---
During this time period, our Engineering team will be performing maintenance that could potentially result:

IMPACT:
- No service impact expected for GCCLOUD
- Lack of network redundancy on hosts, 2 times up to 30 mins each
- Lack of network redundancy for gateways of clients/products subnets, 2 times up to 30 mins each

We sincerely apologize for any inconvenience it may cause.
Posted on Jul 22, 2024 - 13:37 UTC
[Scheduled] Hosting | Singapore (SGC) maintenance Aug 20, 2024 20:00-23:00 UTC
Update - Start: 20/08/24, 20:00 UTC
End: 20/08/24, 23:00 UTC
---
UPD: Change Date
---
During this period of time, our engineering team will perform ongoing maintenance on the switches, which may result in short-term unavailability of the Dedicated Servers service without bonding configured on it for up to 30 minutes twice.

We sincerely apologize for any inconvenience it may cause.
Jul 24, 2024 - 09:21 UTC
Scheduled - Start: 25/07/24, 20:00 UTC
End: 25/07/24, 23:00 UTC
---
During this period of time, our engineering team will perform ongoing maintenance on the switches, which may result in short-term unavailability of the Dedicated Servers service without bonding configured on it for up to 30 minutes twice.

We sincerely apologize for any inconvenience it may cause.
Jul 24, 2024 - 03:31 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
[Scheduled] Hosting | Frankfurt (DRF), Warsaw (PL1), Luxembourg (ED) maintenance
Completed - The scheduled maintenance has been completed.
Jul 26, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 02:00 UTC
Update - Start: 26/07/24, 02:00 UTC
End: 26/07/24, 04:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it, network degradation/increased RTT/CCU drops up to 30m in 2h maintenance window.

We apologize for any inconvenience this might cause.
Jul 24, 13:13 UTC
Update - Start: 26/07/24, 02:00 UTC
End: 26/07/24, 04:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it, network degradation/increased RTT/CCU drops up to 30m in 2h maintenance window.

We apologize for any inconvenience this might cause.
Jul 24, 13:12 UTC
Scheduled - Start: 26/07/24, 02:00 UTC
End: 26/07/24, 04:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it, network degradation/increased RTT/CCU drops up to 30m in 2h maintenance window.

We apologize for any inconvenience this might cause.
Jul 24, 13:10 UTC
Jul 25, 2024
[Scheduled] Hosting | Sydney (SY4) maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 18:00 UTC
Scheduled - Start: 25/07/24, 18:00 UTC
End: 25/07/24, 20:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it.
We apologize for any inconvenience this might cause.
Jul 24, 03:23 UTC
Hosting | Almaty (KAL) incident details
Resolved - We are happy to inform you that the partial unavailability of VMs on one node in KAL virtualization cluster has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.
Jul 25, 19:20 UTC
Investigating - We are currently experiencing a partial outage in our service's performance, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Jul 25, 07:16 UTC
[Scheduled] Cloud | Mumbai-1 | Block Storage - LowLatency Block Volume maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 10:00 UTC
Scheduled - Start: 25/07/24, 10:00 UTC
End: 25/07/24, 12:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term creation / modification / deletion limitation may be expected during it. We apologize for any inconvenience it may cause.
Jun 27, 13:51 UTC
[Scheduled] Hosting | Almaty (KAL) maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 22:00 UTC
Scheduled - Start: 24/07/24, 22:00 UTC
End: 25/07/24, 00:00 UTC
---
During this period of time, our engineering team will perform ongoing maintenance on the switches, which may result in short-term unavailability of the Dedicated Servers service without bonding configured on it for up to 30 minutes twice.

We sincerely apologize for any inconvenience it may cause.
Jul 16, 08:54 UTC
Jul 24, 2024
CDN | Configuration Deployment, CDN | Purge, CDN | Prefetch incident details
Resolved - We are happy to inform you that the CDN configuration applying issues has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.
Jul 24, 14:59 UTC
Monitoring - We are pleased to inform you that our engineering team has implemented a fix to resolve CDN configuration delivery issues. However, we are still closely monitoring the situation to ensure stable performance. 

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Jul 24, 12:37 UTC
Identified - We'd like to let you know that our engineering team has successfully located the issue that is affecting CDN's configuration deployment, purge, and prefetch. The issue will be fully fixed in 1 hour.

Our team is now fully focused on rectifying the situation.
Jul 24, 11:40 UTC
Investigating - We are currently facing issues with implementing configuration changes on the CDN. Additionally, the Purge and Prefetch functions are not working. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Jul 24, 08:50 UTC
Hosting | Luxembourg (ED) incident details
Resolved - We are happy to inform you that the packet loss and partitial outage on VPS has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.
Jul 24, 14:50 UTC
Monitoring - We are pleased to inform you that our engineering team has implemented a fix to resolve packet loss and of unavailability of some VPS. However, we are still closely monitoring the situation to ensure stable performance. 

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Jul 23, 19:02 UTC
Identified - We'd like to let you know that our engineering team has successfully located the issue that is affecting VPS service. The packet loss and partitial outage VPS is caused by problem with libvirt service.

Our team is now fully focused on rectifying the situation.
Jul 23, 16:22 UTC
Investigating - We are currently experiencing a partial outage in our service's performance, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Jul 23, 15:44 UTC
LIVE and VOD Streaming incident details
Resolved - We are happy to inform you that receiving the streaming configuration in LIVE streaming has been resolved.

The problem was in obtaining the configuration of how video after transcoding must be delivered over CDN.

The analysis showed that:
– LIVE delivery were affected in some regions only.
– VOD delivery was stable.

Full RCA will be provided later.

However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.
Jul 24, 13:30 UTC
Monitoring - We are pleased to inform you that our engineering team has implemented a fix to resolve video processing in LIVE and VOD delivery. However, we are still closely monitoring the situation to ensure stable performance. 

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Jul 24, 10:37 UTC
Investigating - We are currently experiencing a degradation in performance, which may result in service unavailability. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

Live and on-demand delivery are not available.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Jul 24, 10:12 UTC
CDN | Oslo, Norway incident details
Resolved - We are happy to inform you that the degradation performance in CDN has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.
Jul 24, 12:13 UTC
Investigating - We are currently experiencing a partial degradation in performance, and as a result, we have rerouted traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Jul 24, 08:13 UTC
[Scheduled] CDN | Purge maintenance
Completed - The scheduled maintenance has been completed.
Jul 24, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 10:00 UTC
Scheduled - Start: 24/July/24, 10:00 UTC
End: 24/July/24, 11:00 UTC
---
During this time period, our Engineering team will be performing maintenance that could potentially result in short-term service unavailability for up to 10 min.

We sincerely apologize for any inconvenience it may cause.
Jul 17, 10:36 UTC
Jul 23, 2024
[Scheduled] Cloud | Tashkent-1 | Block Storage - LowLatency Block Volume maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 10:00 UTC
Scheduled - Start: 23/07/24, 10:00 UTC
End: 23/07/24, 12:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term creation / modification / deletion limitation may be expected during it. We apologize for any inconvenience it may cause.
Jun 27, 13:50 UTC
[Scheduled] Cloud | London-1 | Block Storage - Block Volume maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 09:00 UTC
Scheduled - Start: 23/07/2024, 09:00 UTC
End: 23/07/2024, 11:00 UTC
---
During this time period, our Engineering team will be performing maintenance that could potentially result in short-term service degradation.

We sincerely apologize for any inconvenience it may cause.
Jul 22, 10:56 UTC
Hosting | Luxembourg (ED) incident details
Resolved - We are happy to inform you that the packet loss and unavailability of part of the VPS has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.
Jul 23, 09:18 UTC
Monitoring - We are pleased to inform you that our engineering team has implemented a fix to resolve packet loss in some VPSs. However, we are still closely monitoring the situation to ensure stable performance. 

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Jul 23, 08:33 UTC
Identified - We would like to inform you that our engineering team has successfully identified an issue affecting network performance on some VPSs. Packet loss is caused by an unusually increased load on the network part of one of the cluster nodes.

Our team is now completely focused on correcting the situation.
Jul 23, 08:23 UTC
Investigating - We are currently experiencing a partial outage in our service's performance, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Jul 23, 08:12 UTC
[Scheduled] Hosting | Amsterdam (DRA4) maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 01:01 UTC
Scheduled - Start: 23/07/24, 01:00 UTC
End: 23/07/24, 05:00 UTC
---
During this period of time, our engineering team will perform ongoing maintenance on the switches, which may result in short-term unavailability of the Dedicated Servers service without bonding configured on it for up to 30 minutes twice.

We sincerely apologize for any inconvenience it may cause.
Jul 16, 08:52 UTC
[Scheduled] Hosting | Amsterdam (DRA4) maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 01:00 UTC
Scheduled - Start: 23/07/24, 01:00 UTC
End: 23/07/24, 05:00 UTC
---
During this period of time, our engineering team will perform ongoing maintenance on the switches, which may result in short-term unavailability of the Dedicated Servers service without bonding configured on it for up to 30 minutes twice.

We sincerely apologize for any inconvenience it may cause.
Jul 4, 15:07 UTC
Jul 22, 2024
Cloud | Luxembourg-1 | Managed Logging incident details
Resolved - We are happy to inform you that the degraded performance in Managed Logging has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.
Jul 22, 10:19 UTC
Monitoring - We are pleased to inform you that our engineering team has implemented a fix to resolve degraded performance in Managed Logging. However, we are still closely monitoring the situation to ensure stable performance. 

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Jul 22, 07:36 UTC
Investigating - We are currently experiencing performance degradation that may result in slow or unusual functioning of our services. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Jul 22, 06:38 UTC
[Scheduled] Hosting | Frankfurt (DRF) maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:00 UTC
Scheduled - Start: 22/07/24, 01:00 UTC
End: 22/07/24, 05:00 UTC
---
During this period of time, our engineering team will perform ongoing maintenance on the switches, which may result in short-term unavailability of the Dedicated Servers service without bonding configured on it for up to 30 minutes twice.

We sincerely apologize for any inconvenience it may cause.
Jul 17, 21:31 UTC
[Scheduled] Cloud | Frankfurt am Main-1 | Networking - Public Network maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:00 UTC
Scheduled - START TIME AND DATE: 2024-07-22 01:00 AM UTC (2024-07-22 03:00 AM local time)
END TIME AND DATE: 2024-07-22 05:00 AM UTC (2024-07-22 07:00 AM local time)
---
During this time period, our Engineering team will be performing maintenance.

May be expected during maintenance:
- No service impact expected
- Lack of network redundancy on hosts, 2 times up to 30 mins each. - Lack of network redundancy for gateways of clients/products subnets, 2 times up to 30 mins each.

We apologize for any inconvenience this might cause.
Jul 16, 11:55 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024
Hosting | Chicago (DRC) incident details
Resolved - We are happy to inform you that the switch issues has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.
Jul 20, 16:21 UTC
Investigating - We are currently experiencing performance degradation that may result in slow or unusual functioning of our services. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Jul 20, 09:39 UTC
[Scheduled] Hosting | Chicago (DRC) maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 08:00 UTC
Scheduled - Start: 20/07/24, 08:00 UTC
End: 20/07/24, 11:00 UTC
---
During this period of time, our engineering team will perform ongoing maintenance on the switches, which may result in short-term unavailability of the Dedicated Servers service without bonding configured on it for up to 30 minutes twice.

We apologize for any inconvenience this may cause.
Jul 16, 08:46 UTC
[Scheduled] Cloud | London-1 | Networking - Public Network maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 04:00 UTC
Update - Start: 20/07/24, 04:00 UTC
End: 20/07/24, 07:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it.
We apologize for any inconvenience this might cause.
Jul 10, 16:19 UTC
Scheduled - Start: 18/07/24, 04:00 UTC
End: 18/07/24, 07:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it.
We apologize for any inconvenience this might cause.
Jul 2, 15:00 UTC
Jul 19, 2024

No incidents reported.

Jul 18, 2024
[Scheduled] Cloud | London-1 | Block Storage - LowLatency Block Volume maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 10:00 UTC
Scheduled - Start: 18/07/24, 10:00 UTC
End: 18/07/24, 12:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term creation / modification / deletion limitation may be expected during it. We apologize for any inconvenience it may cause.
Jun 27, 13:47 UTC
[Scheduled] Hosting | London (LD3) maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 04:00 UTC
Scheduled - Start: 18/07/24, 04:00 UTC
End: 18/07/24, 07:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term increase RTT may be expected during it.
We apologize for any inconvenience this might cause.
We apologize for any inconvenience this might cause.
Jul 5, 12:30 UTC
[Scheduled] Streaming | Streaming maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 02:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 02:00 UTC
Scheduled - Start: 18/07/24, 02:00 UTC
End: 18/07/24, 02:15 UTC
---
During this time period, our Engineering team will be performing maintenance that will result in live streams restart (5-10 seconds).

Maintenance regions: ED (Europe), SGC (Asia)
Streaming components: live stream ingesters and re-streaming (srt/rtmp)

We sincerely apologize for any inconvenience it may cause.
Jul 17, 21:33 UTC
Jul 17, 2024
Hosting | Singapore (SGC) incident details
Resolved - We are happy to inform you that the partial unavailability of VMs on one node in SGC virtualization cluster has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.
Jul 17, 07:13 UTC
Investigating - We are currently experiencing a partial outage in our service's performance, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Jul 17, 06:28 UTC
[Scheduled] Cloud | Johannesburg-1 | Networking - Public Network maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 01:00 UTC
Scheduled - Start: 17-07-2024 01:00 UTC
End: 17-07-2024 04:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it.
We apologize for any inconvenience this might cause.
Jun 29, 10:33 UTC
[Scheduled] CDN | Almaty, Kazakhstan maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 16:00 UTC
Scheduled - Start: 16/July/24, 16:00 UTC
End: 17/July/24, 04:00 UTC
---
During this time period, our upstream provider will be performing maintenance. As a result, short-term service unavailability of our service is expected during this maintenance for up to 12 hours.

We apologize for any inconvenience it may cause.
Jul 16, 14:59 UTC
[Scheduled] Hosting | Johannesburg (JB1) maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 01:00 UTC
Scheduled - Start: 17/Jul/2024, 01:00 UTC
End: 1/Jul/2024, 04:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term increase RTT/CCU may be expected during it.
We apologize for any inconvenience this might cause.
Jun 21, 11:07 UTC
Jul 16, 2024
[Scheduled] Cloud | Almaty-1 | Block Storage - LowLatency Block Volume maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 10:00 UTC
Scheduled - Start: 16/07/24, 10:00 UTC
End: 16/07/24, 12:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term creation / modification / deletion limitation may be expected during it. We apologize for any inconvenience it may cause.
Jun 27, 13:44 UTC
[Scheduled] Cloud | Sao Paolo-2 | Networking - Private Network maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:00 UTC
Scheduled - START TIME AND DATE: 2024-07-16 06:00 UTC (2024-07-16 03:00 AM local time)
END TIME AND DATE: 2024-07-16 10:00 UTC (2024-07-16 07:00 AM local time)

---
During this time period, our Engineering team will be performing maintenance. Lack of network redundancy may be expected during it.
We apologize for any inconvenience this might cause.
Jul 5, 09:12 UTC
[Scheduled] Hosting | Warsaw (PL1), Paris (PA5) maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 01:00 UTC
Scheduled - Start: 16/Jul/2024, 01:00 UTC
End: 16/Jul/2024, 04:00 UTC
---
During this time period, our Engineering team will be performing maintenance. Short-term packet loss may be expected during it.
We apologize for any inconvenience this might cause.
Jun 26, 11:48 UTC
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage