All Systems Operational

About This Site

Welcome to Gcore!

We are committed to providing you with the best possible experience with our services. That's why we have created a Status Page to keep you informed about any maintenance or issues that may affect our network. You can find real-time updates on the status of our data centres and important systems on this page.

If you are experiencing any issues with our services, please don't hesitate to reach out to us at support@gcore.com. We are here to help! Stay informed and stay connected with Gcore.

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Scheduled Maintenance
[Scheduled] The old API endpoints will be disabled Mar 27, 2023 12:00-13:00 UTC
Start: 27/March/2023 12:00 UTC
End: 27/March/2023 13:00 UTC
---
Dear customers,
due to make a full transition to the gcore.com domain, we are ending support for api.gcdn.co host and related endpoints. If you already have an integration with our API, you need to edit the API calls according to our changes.

Which endpoints are affected?
All endpoints started with https://api.gcdn.co/*

What's changing?
Starting March 27, 2023, host api.gcdn.co for queries to our API will be disabled.

What do you need to do:
If you are using api.gcdn.co as main host to integrate with our API, please change it to api.gcore.com

Please refer to our API documentation for additional information - https://apidocs.gcore.com/
Posted on Mar 20, 2023 - 11:51 UTC
[Scheduled] CDN | API maintenance May 29, 2023 12:00-13:00 UTC
Start: 29/05/2023 12:00 UTC
End: 29/05/2023 13:00 UTC
---
During this time period, our Engineering team will be performing maintenance.
Auto-pagination for API responses will be enabled.
https://apidocs.gcore.com/cdn#section/Pagination
Posted on Mar 03, 2023 - 09:53 UTC
Past Incidents
Mar 24, 2023

No incidents reported today.

Mar 23, 2023
[Scheduled] Hosting | Minneapolis (MIN4) VPS Control Panel maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 10:01 UTC
Scheduled - Start: 23/03/2023 10:00 UTC
End: 23/03/2023 11:00 UTC
---
During this time period, our Engineering team will be performing maintenance on our VDS Control Panel.
Short-term service unavailability of https://min4-v6.vm.gcore.com in Minneapolis is expected during this maintenance.
We apologize for any inconvenience it may cause.
Mar 17, 09:40 UTC
Hosting | Minneapolis (MIN4) incident details
Resolved - This incident has been resolved.
If you continue to experience problems, please open a ticket with our support team.
Thank you for bearing with us!
Mar 23, 09:16 UTC
Identified - Our Engineering team is aware of this issue and working on the fix.
We apologize for any inconvenience it may cause.
We will share an update once we have more information.
Mar 13, 11:02 UTC
Investigating - We are currently experiencing performance's partial outage.
During this time, service may be partially unavailable for users.
We apologize for any inconvenience this may have caused and will share an update once we have more information.
Mar 1, 07:31 UTC
Mar 22, 2023
Cloud | Manassas-1 | Networking - Public Network incident details
Resolved - This incident has been resolved.
If you continue to experience problems, please open a ticket with our support team.
Thank you for bearing with us!
Mar 22, 18:57 UTC
Update - Our Engineering team is aware of this issue and working on the fix.
We apologize for any inconvenience it may cause.
We will share an update once we have more information.
Mar 22, 17:24 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 22, 17:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
The incident will be updated as soon as the issue is completely resolved.
Mar 22, 16:02 UTC
Investigating - We are currently experiencing performance's degradation
During this time, service may be unavailable for users
We apologize for any inconvenience it may cause. We will share an update once we have more information.
Mar 22, 15:47 UTC
Hosting | Ashburn (ANX) incident details
Resolved - This incident has been resolved.
If you continue to experience problems, please open a ticket with our support team.
Thank you for bearing with us!
Mar 22, 18:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
The incident will be updated as soon as the issue is completely resolved.
Mar 22, 16:02 UTC
Investigating - We are currently experiencing performance's degradation
During this time, service may be unavailable for users
We apologize for any inconvenience it may cause. We will share an update once we have more information.
Mar 22, 15:47 UTC
CDN | Ashburn, United States incident details
Resolved - This incident has been resolved.
Mar 22, 16:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 22, 16:03 UTC
Investigating - We are currently experiencing performance degradation.
Traffic has been rerouted to nearby locations.
We apologize for any inconvenience this may have caused. We will share an update once we have more information.
Mar 22, 15:56 UTC
Mar 21, 2023
Cloud | Luxembourg-2 | Networking - Load Balancing incident details
Resolved - This incident has been resolved.
Mar 21, 06:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 21:43 UTC
Investigating - We are currently experiencing partial outage of management plane.
During this time, management of load balancers may be partially unavailable for users.
We apologize for any inconvenience this may have caused and will share an update once we have more information.
Mar 20, 18:27 UTC
Mar 20, 2023
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Streaming Platform | API incident when getting screenshots
Resolved - This incident has been resolved.

When trying to add new hardware resources for transcoding, hardware and software outplayed themselves with access rights, so we had to spend time analyzing the situation. It's all ok now.

If you continue to experience problems, please open a ticket with our support team.
Thank you for bearing with us!
Mar 17, 15:46 UTC
Investigating - We are currently experiencing performance's partial outage.

Sometime path to screenshots from API methods is broken. Instead of image you can get 404. Only the rule of distribution of screenshots is broken. The screenshots themselves are generated and saved, not a single screenshot was harmed.

During this time, service may be partially unavailable for users.
We apologize for any inconvenience this may have caused and will share an update once we have more information.
Mar 17, 12:51 UTC
Cloud | Sao Paolo-1 | Networking - Public Network incident details
Resolved - This incident has been resolved.
Mar 17, 13:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 11:51 UTC
Investigating - We are currently experiencing performance issues. During this time, users may experience slow or unusual functioning of the service.

We apologize for any inconvenience this may have caused and will share an update once we have more information.
Mar 17, 11:32 UTC
Hosting | Sao Paolo (SP3) incident details
Resolved - Between {11:25 UTC and 11:40} UTC our engineers observed the service outage.
Our team was able to take quick action to resolve the issue, and now the service is operating normally.
We apologize for any inconvenience this may have caused.
If you are still experiencing problems, please open a ticket with our support team.
Mar 17, 11:25 UTC
CDN | São Paulo, Brazil incident details
Resolved - Between {11:25 UTC and 11:40} UTC our engineers observed the service outage.
Our team was able to take quick action to resolve the issue, and now the service is operating normally.
We apologize for any inconvenience this may have caused.
If you are still experiencing problems, please open a ticket with our support team.
Mar 17, 11:00 UTC
Mar 16, 2023
Gcore Systems | Billing System incident details
Resolved - This incident has been resolved.
Mar 16, 16:43 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue.
We are still monitoring the situation and will post an update as soon as we gain stable performance.
We apologize for any inconvenience this may have caused and appreciate your patience.
Mar 16, 10:55 UTC
Identified - Our Engineering team is aware of this issue and working on the fix.
We apologize for the inconvenience and will share an update once we have more information.
Mar 16, 09:08 UTC
Investigating - Our engineering team is investigating an issue with the addition of a payment method. During this time, you may experience failures when trying to activate services

We apologize for any inconvenience this may have caused and will share an update once we have more information.
Mar 16, 08:22 UTC
Mar 15, 2023
Storage | S3 Luxembourg incident details
Resolved - This incident has been resolved.
Mar 15, 22:22 UTC
Investigating - We are currently experiencing performance's partial outage.
During this time, service may be partially unavailable for users.
We apologize for any inconvenience this may have caused and will share an update once we have more information.
Mar 15, 22:03 UTC
[Scheduled] Hosting | Billing System maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:00 UTC
Scheduled - Start: 15/March/2023 08:00 UTC
End: 15/March/2023 11:00 UTC
---
During this time period, our Engineering team will be performing maintenance.
Short-term service unavailability is expected during this maintenance up to 2 hours. 
We apologize for any inconvenience it may cause.
Mar 7, 09:04 UTC
Mar 14, 2023

No incidents reported.

Mar 13, 2023
CDN | Statistics incident details
Resolved - The issue has been resolved and we are monitoring performance closely. We are going to provide you with an RCA report in the following days.
We are very sorry for inconvenience caused by the incident!
Thank you for bearing with us!
Mar 13, 17:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
The incident will be updated as soon as the issue is completely resolved.
Mar 13, 15:05 UTC
Investigating - We are currently experiencing with online statistics.
We apologize for any inconvenience this may have caused. We will share an update once we have more information.
Mar 13, 14:45 UTC
Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023
Hosting | Luxembourg (ED) incident details
Resolved - This incident has been resolved.
If you continue to experience problems, please open a ticket with our support team.
Thank you for bearing with us!
Mar 10, 08:15 UTC
Identified - Our Engineering team is aware of this issue and working on the fix.
We apologize for the inconvenience and will share an update once we have more information.
Feb 27, 10:04 UTC
Investigating - We are currently experiencing performance issues. During this time, users may experience slow or unusual functioning of the service.

We apologize for any inconvenience this may have caused and will share an update once we have more information.
Feb 24, 10:57 UTC
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