Gcore - Streaming | Live Streaming Ingester Incident details – Szczegóły incydentu

Doświadczanie drobnej awarii

Streaming | Live Streaming Ingester Incident details

Rozwiązany
Poprawne działanie
Wystąpił w dniu 5 miesięcy temuTrwało około godziny

Dotknięty

Streaming

Obniżona wydajność z 10:16 AM do 11:07 AM

Live Streaming

Obniżona wydajność z 10:16 AM do 11:07 AM

Aktualizacje
  • Rozwiązany
    Rozwiązany

    We are happy to inform you that the performance degradation of the Live Streaming Ingester in the Streaming Service at the Luxembourg and Manassas has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Aktualizacja
    Aktualizacja

    We are continuing to work on a fix for this incident. Also, we'd like to add that this incident affects only Luxembourg and Manassas.

  • Zidentyfikowany
    Zidentyfikowany

    We are currently experiencing performance degradation, which may result in slow or unusual functioning of our services. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time.

    Our engineering team will apply live ingester hot-fix.
    Live streaming service affect:
    - Live streams could be restarted once, ~10 sec downtime. .

    Thank you for your understanding and cooperation.