CDN | Frankfurt, Germany incident details
Incident Report for Gcore
We are happy to inform you that the incident has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

We appreciate your patience and understanding throughout this incident, and thank you for your cooperation. We're still investigating the root cause of the issue together with Datacenter. Our 2 main routers were down that affected our CDN delivery in Germany. Postmortem will be posted in linked incident.
Posted Oct 16, 2023 - 19:27 UTC
We are pleased to inform you that our Engineering team has implemented a fix to resolve the issue. However, we are still closely monitoring the situation to ensure stable performance.

We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Posted Oct 16, 2023 - 15:29 UTC
We are currently experiencing a partial degradation in performance, and as a result, we have rerouted traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Posted Oct 16, 2023 - 08:34 UTC
This incident affected: CDN (Frankfurt, Germany).