Hosting | Luxembourg (ED) incident details
Incident
Report for Gcore
Resolved
We are happy to inform you that the packet loss and unavailability of part of the VPS has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.
We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.
We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.
Monitoring
We are pleased to inform you that our engineering team has implemented a fix to resolve packet loss in some VPSes. However, we are still closely monitoring the situation to ensure stable performance.
We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Identified
We would like to inform you that our engineering team has successfully identified an issue affecting network performance on some VPSes. Packet loss is caused by an unusually increased load on the network part of one of the cluster nodes.
Our team is now completely focused on correcting the situation.
Our team is now completely focused on correcting the situation.
Investigating
We are currently experiencing a partial outage in our service's performance, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.
We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
This incident affected: Hosting (Luxembourg (ED)).