We are happy to inform you that the sending fake notification about password expiring has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.
We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.
Posted Oct 24, 2024 - 10:46 UTC
Investigating
Password Expiration Notification Error We identified that users of the customer portal mistakenly received a notification stating that their password will expire in 14 days. We apologize for any inconvenience this may have caused and are already working on correcting the internal logic to prevent this from happening again. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
Posted Oct 24, 2024 - 10:36 UTC
This incident affected: Gcore Systems (Notifications).