Gcore - CDN | Istanbul Partial Outage – Incident details

All systems operational

CDN | Istanbul Partial Outage

Resolved
Partial outage
Started 15 days agoLasted about 4 hours

Affected

CDN

Partial outage from 3:59 AM to 5:15 AM, Operational from 5:15 AM to 7:43 AM

Middle East

Partial outage from 3:59 AM to 5:15 AM, Operational from 5:15 AM to 7:43 AM

Istanbul, Turkey

Partial outage from 3:59 AM to 5:15 AM, Operational from 5:15 AM to 7:43 AM

Updates
  • Resolved
    Resolved

    We are happy to inform you that the Partial outage in our CDN service has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Monitoring
    Monitoring

    We are pleased to inform you that our engineering team has successfully rerouted the traffic back to Istanbul. However, we are still closely monitoring the situation to ensure stable performance.

    We will provide you with an update as soon as we have confirmed that everything is completely resolved.

  • Identified
    Identified

    Our engineering team is has identified the cause and is currently implementing a resolution as quick as possible. We will provide regular updates as we receive more information on the progress of the resolution.

    Thank you for your understanding and cooperation.

  • Investigating
    Investigating

    We are currently experiencing a partial outage in our CDN operations in the Istanbul location, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.