Gcore - Cloud | London-2 Incident Details – Incident details

All systems operational

Cloud | London-2 Incident Details

Resolved
Partial outage 0 %
Started about 1 month agoLasted 28 minutes

Affected

Cloud AI

Partial outage from 4:31 PM to 4:36 PM, Operational from 4:36 PM to 4:59 PM

GPU Cloud

Partial outage from 4:31 PM to 4:36 PM, Operational from 4:36 PM to 4:59 PM

London-2

Partial outage from 4:31 PM to 4:36 PM, Operational from 4:36 PM to 4:59 PM

Updates
  • Resolved
    Resolved

    We are happy to inform you that the partial outage in London-2 has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Monitoring
    Monitoring

    We are pleased to inform you that our engineering team has resolved the cooling issue. However, we are still closely monitoring the situation to ensure stable performance.

    We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

  • Investigating
    Investigating

    We are currently experiencing a partial outage in our London-2 Data center, specifically cooling issues which may impact GPU nodes. Our Engineers are on site to resolve the situation. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.