Gcore - Cloud | Amsterdam Incident Details – Incident details

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Cloud | Amsterdam Incident Details

Resolved
Major outage
Started 8 months agoLasted about 1 hour

Affected

Cloud

Major outage from 2:00 PM to 3:21 PM

Networking

Major outage from 2:00 PM to 3:21 PM

Amsterdam

Major outage from 2:00 PM to 3:21 PM

Updates
  • Resolved
    UTC
    Resolved

    We are happy to inform you that the network issue in Amsterdam, affecting VM/BM/LB data plane has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Investigating
    UTC
    Investigating

    We are currently experiencing network issues in Amsterdam, affecting VM/BM/LB data plane, which may result in slow or unusual functioning of our services. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time.

    Our team is actively working to identify the cause and implement a resolution as quickly as possible. We will provide regular updates as we gather more information on the progress of the resolution.

    Thank you for your understanding and cooperation.

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