Gcore - Streaming | Miami Incident Details – Incident details

NOV9

Streaming | Miami Incident Details

ResolvedMaintenance1 hour 5 minutes

Affected

Streaming

Major outage from 8:39 AM to 8:48 AM, Under maintenance from 8:48 AM to 9:45 AM

Live Streaming

Major outage from 8:39 AM to 8:48 AM, Under maintenance from 8:48 AM to 9:45 AM

Miami

Major outage from 8:39 AM to 8:48 AM, Under maintenance from 8:48 AM to 9:45 AM

  • ResolvedUTC

    We are happy to inform you that the maintenance with our streaming service has been completed. However, if you experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • UpdateUTC

    We are currently investigating this incident.

  • InvestigatingUTC

    Our engineering team is currently conducting maintenance on our Streaming, involving the Crucial software update of the network infrastructure. This is expected to last up to 4 hours. During this time, users may experience partial unavailability, potential network connectivity losses, or increased delays. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

    We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.