Gcore - Customer Portal | Global Incident Details – Incident details

All systems operational

Customer Portal | Global Incident Details

Resolved
Major outage
Started about 2 hours agoLasted 38 minutes

Affected

Gcore Systems

Major outage from 1:05 PM to 1:44 PM

Customer Portal

Major outage from 1:05 PM to 1:44 PM

Updates
  • Resolved
    UTC
    Resolved

    We are happy to inform you that the major outage in our customer portal has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com



  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently experiencing a major outage in our Customer Portal, resulting in a complete unavailability of the service and problems with login. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time.

    Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution

    Thank you for your understanding and cooperation.

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