Gcore - Hosting | Multiple locations Incident Details – Incident details

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Hosting | Multiple locations Incident Details

Resolved
Partial outage
Started about 20 hours agoLasted about 5 hours

Affected

Hosting

Partial outage from 3:08 AM to 6:01 AM, Operational from 6:01 AM to 7:42 AM, Under maintenance from 7:42 AM to 8:17 AM, Operational from 7:42 AM to 8:17 AM

Asia, Oceania, and Africa

Partial outage from 3:08 AM to 6:01 AM, Operational from 6:01 AM to 8:17 AM

Baku (DTA)

Partial outage from 3:08 AM to 6:01 AM, Operational from 6:01 AM to 8:17 AM

Europe

Partial outage from 3:08 AM to 6:01 AM, Operational from 6:01 AM to 7:42 AM, Under maintenance from 7:42 AM to 8:17 AM

Chișinău (MLT)

Partial outage from 3:08 AM to 6:01 AM, Operational from 6:01 AM to 7:42 AM, Under maintenance from 7:42 AM to 8:17 AM

Latin America

Partial outage from 3:08 AM to 6:01 AM, Operational from 6:01 AM to 8:17 AM

Updates
  • Resolved
    UTC
    Resolved

    We are happy to inform you that the partial outage of hosting services in all locations - Chișinău (MLT) Baku (DTA), and Buenos Aires (EZEN) has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Investigating
    UTC
    Investigating

    This is to inform you that the issue with MLT region (Chișinău) has reoccurred after a previous fix was applied. We are resuming our investigation to identify and resolve the root cause as quickly as possible. Customers may continue to experience partial unavailability during this time. We apologize for the ongoing inconvenience and appreciate your patience and understanding.

    We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

  • Resolved
    UTC
    Resolved

    We are happy to inform you that the partial outage of Hosting services in Baku (DTA), Chisinau (MLT) and Buenos Aires (EZEN) has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Investigating
    UTC
    Investigating

    We are currently experiencing a partial outage in our Hostig services in Baku (DTA), Chisinau (MLT) and Buenos Aires. (EZEN) which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

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