Gcore - Cloud , CDN | Dubai Incident Details – Incident details

Cloud , CDN | Dubai Incident Details

ResolvedPartial outage 30%24 hours 25 minutes

Affected

CDN

Partial outage from 9:54 AM to 10:20 AM

Middle East

Partial outage from 9:54 AM to 10:20 AM

Dubai, United Arab Emirates

Partial outage from 9:54 AM to 10:20 AM

Cloud

Partial outage from 9:54 AM to 10:20 AM

Networking

Partial outage from 9:54 AM to 10:20 AM

Dubai

Partial outage from 9:54 AM to 10:20 AM

  • ResolvedUTC

    We are happy to inform you that the a partial degradation in performance in our Cloud and CDN services in Dubai has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are currently experiencing a partial degradation in performance in our Cloud and CDN services in Dubai. For CDN we have rerouted traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.