Gcore - SFTP Storage | Eschborn Incident Details – Incident details

All systems operational

SFTP Storage | Eschborn Incident Details

Resolved
Partial outage 0 %
Started 7 days agoLasted 3 days

Affected

Object Storage

Partial outage from 1:16 PM to 11:25 AM, Operational from 11:25 AM to 10:03 AM

SFTP Eschborn

Partial outage from 1:16 PM to 11:25 AM, Operational from 11:25 AM to 10:03 AM

Updates
  • Resolved
    UTC
    Resolved

    We are happy to inform you that the partial outage in our SFTP storage has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Monitoring
    UTC
    Monitoring

    We are pleased to inform you that our engineering team has implemented a fix to resolve the partial outage in our SFTP storage. However, we are still closely monitoring the situation to ensure stable performance.

    We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident. Our engineering team has identified the cause and is currently implementing a resolution as quick as possible. We will provide regular updates as we receive more information on the progress of the resolution.

    Thank you for your understanding and cooperation.

  • Investigating
    UTC
    Investigating

    We are currently experiencing a partial outage in our SFTP storage, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.