Gcore - CDN and Hosting | Atlanta Incident Details – Incident details

All systems operational

CDN and Hosting | Atlanta Incident Details

Resolved
Degraded performance
Started 11 days agoLasted 1 day

Affected

CDN

Degraded performance from 1:54 PM to 3:53 PM

North America

Degraded performance from 1:54 PM to 3:53 PM

Atlanta, United States

Degraded performance from 1:54 PM to 3:53 PM

Hosting

Operational from 1:54 PM to 3:53 PM

North America

Operational from 1:54 PM to 3:53 PM

Atlanta (ATL2)

Operational from 1:54 PM to 3:53 PM

Updates
  • Resolved
    UTC
    Resolved

    We are happy to inform you that traffic has been successfully rerouted back to Atlanta and has returned to normal operations. Should you experience any issues, please feel free to contact our support team, who are ready to assist you and address any queries promptly.

    Thank you for your patience and understanding during this time. We truly appreciate your cooperation.

    For further assistance, please reach out to our support team at support@gcore.com.

  • Monitoring
    UTC
    Monitoring

    We are pleased to inform you that our engineering team has implemented a fix to resolve major outage in our Network services and partial degradation in performance in our CDN in Atlanta location. However, we are still closely monitoring the situation to ensure stable performance.

    We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

  • Investigating
    UTC
    Investigating

    We are currently experiencing a major outage in our Network services in Atlanta, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time.


    While in CDN, we are having partial degradation in performance, and as a result, we have rerouted traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution

    Thank you for your understanding and cooperation.