Gcore - Cloud | Mumbai Incident Details – Incident details

System Under Maintenance

Cloud | Mumbai Incident Details

Resolved
Degraded performance
Started 28 days agoLasted about 21 hours

Affected

CDN

Degraded performance from 8:32 PM to 9:49 PM, Operational from 9:49 PM to 5:17 PM

Global services

Degraded performance from 8:32 PM to 9:49 PM, Operational from 9:49 PM to 5:17 PM

API

Degraded performance from 8:32 PM to 9:49 PM, Operational from 9:49 PM to 5:17 PM

Cloud

Degraded performance from 8:32 PM to 9:49 PM, Operational from 9:49 PM to 5:17 PM

Compute

Degraded performance from 8:32 PM to 9:49 PM, Operational from 9:49 PM to 5:17 PM

Mumbai

Degraded performance from 8:32 PM to 9:49 PM, Operational from 9:49 PM to 5:17 PM

Updates
  • Resolved
    Resolved

    We are happy to inform you that the performance degradation in connectivity to cloud compute in the region has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Monitoring
    Monitoring

    We are pleased to inform you that our engineering team has implemented a fix to the performance degradation in our connectivity to the cloud compute in Mumbai. However, we are still closely monitoring the situation to ensure stable performance.

    We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our connectivity to the cloud compute inside the region from outside the region (Mumbai), which may result in slow or unusual functioning of our services. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time.

    Our team is actively working to identify the cause and implement a resolution as quickly as possible. We will provide regular updates as we gather more information on the progress of the resolution.

    Thank you for your understanding and cooperation.