Gcore - Hosting | Kyiv Incident Details – Incident details

System Under Maintenance

Hosting | Kyiv Incident Details

Resolved
Degraded performance
Started about 1 month agoLasted about 14 hours

Affected

Hosting

Degraded performance from 3:25 PM to 11:46 PM, Operational from 11:46 PM to 5:53 AM

Europe

Degraded performance from 3:25 PM to 11:46 PM, Operational from 11:46 PM to 5:53 AM

Kyiv (GN)

Degraded performance from 3:25 PM to 11:46 PM, Operational from 11:46 PM to 5:53 AM

Updates
  • Resolved
    Resolved

    We are happy to inform you that the degraded performance in in our Hosting service in Kyiv has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Monitoring
    Monitoring

    We are pleased to inform you that our engineering team has implemented a fix to resolve degraded performance in Hosting service in Kyiv. However, we are still closely monitoring the situation to ensure stable performance.

    We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

  • Investigating
    Investigating

    We are currently experiencing a degraded performance in our Hosting service in Kyiv, which may result in partial unavailability for new orders, without affecting existing clients' servers. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.