Gcore - Cloud | Luxembourg-2 Incident Details – Incident details

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Cloud | Luxembourg-2 Incident Details

Resolved
Partial outage 0 %
Started 5 months agoLasted about 13 hours

Affected

Cloud

Partial outage from 11:35 AM to 12:10 AM

Compute

Partial outage from 11:35 AM to 12:10 AM

Luxembourg-2

Partial outage from 11:35 AM to 12:10 AM

Database

Partial outage from 11:35 AM to 12:10 AM

Updates
  • Resolved
    UTC
    Resolved

    We are happy to inform you that the partial outage in our Cloud services in Luxembourg-2 has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    Our engineering team has identified the cause and is currently implementing a resolution as quick as possible. We will provide regular updates as we receive more information on the progress of the resolution.

    Thank you for your understanding and cooperation.

  • Investigating
    UTC
    Investigating

    We are currently experiencing a partial outage in our Cloud services in Luxembourg-2, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

    For further information or assistance, please do not hesitate to contact our support team via support@gcore.com

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