Gcore - CDN | Prefetch Incident Details – Incident details

All systems operational

CDN | Prefetch Incident Details

Resolved
Degraded performance
Started about 2 months agoLasted about 4 hours

Affected

CDN

Operational from 6:30 PM to 11:00 PM

Global services

Operational from 6:30 PM to 11:00 PM

Prefetch

Operational from 6:30 PM to 11:00 PM

Updates
  • Resolved
    Resolved

    We are happy to inform you that the CDN's Prefetch feature has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Monitoring
    Monitoring

    We are pleased to inform you that our engineering team has implemented a fix to resolve CDN's Prefetch feature. However, we are still closely monitoring the situation to ensure stable performance.

    We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our CDN's Prefetch feature, which may result in degraded or unusual functioning of our services. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time.

    Our team is actively working to identify the cause and implement a resolution as quickly as possible. We will provide regular updates as we gather more information on the progress of the resolution.

    Thank you for your understanding and cooperation.