Gcore - Cloud | Almaty Incident Details – Incident details

All systems operational

Cloud | Almaty Incident Details

Resolved
Partial outage 0 %
Started 8 months agoLasted about 2 hours

Affected

Cloud

Partial outage from 8:57 AM to 10:42 AM, Operational from 10:42 AM to 11:07 AM

Baremetal

Partial outage from 8:57 AM to 10:42 AM, Operational from 10:42 AM to 11:07 AM

Almaty

Partial outage from 8:57 AM to 10:42 AM, Operational from 10:42 AM to 11:07 AM

Networking

Partial outage from 8:57 AM to 10:42 AM, Operational from 10:42 AM to 11:07 AM

Almaty

Partial outage from 8:57 AM to 10:42 AM, Operational from 10:42 AM to 11:07 AM

Updates
  • Resolved
    UTC
    Resolved

    We are happy to inform you that the partial outage affecting Virtual Machines and Bare Metal servers in the Almaty region has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Monitoring
    UTC
    Monitoring

    We are pleased to inform you that our engineering team has implemented a fix to resolve the partial outage affecting our Virtual Machines and Bare Metal servers in the Almaty region. However, we are still closely monitoring the situation to ensure stable performance.

    We will provide you with an update as soon as we have confirmed that the issue has been fully resolved.

  • Investigating
    UTC
    Investigating

    We are currently experiencing a partial outage in our Virtual Machines and Bare Metals in Almaty region, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

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