Gcore - Ticketing system Incident Details – Incident details

All systems operational

Ticketing system Incident Details

Resolved
Major outage
Started 10 months agoLasted about 2 hours

Affected

Gcore Systems

Major outage from 9:03 AM to 9:41 AM, Operational from 9:41 AM to 11:10 AM

Technical Support

Major outage from 9:03 AM to 9:41 AM, Operational from 9:41 AM to 11:10 AM

Updates
  • Resolved
    UTC
    Resolved

    We are happy to inform you that the issue with our ticketing system has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Monitoring
    UTC
    Monitoring

    We are pleased to inform you that the provider has implemented a fix to resolve the recent disruption affecting our ticketing system.

    We are currently monitoring the situation closely to ensure stable performance.

  • Investigating
    UTC
    Investigating

    We are currently experiencing an issue with our ticketing system. The problem has been reported to the provider, who is actively working to resolve it. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time.

    We will provide regular updates as we receive more information on the progress of the resolution

    Thank you for your understanding and cooperation.

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