Gcore - Cloud | Mumbai Incident Details – Incident details

All systems operational

Cloud | Mumbai Incident Details

Resolved
Major outage
Started 4 months agoLasted about 1 hour

Affected

Cloud

Major outage from 5:43 PM to 6:58 PM

Networking

Major outage from 5:43 PM to 6:58 PM

Mumbai

Major outage from 5:43 PM to 6:58 PM

Updates
  • Resolved
    Resolved

    We are happy to inform you that the issue with our Cloud public network in Mumbai has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Investigating
    Investigating

    We are currently experiencing a major outage in our Cloud public network in Mumbai, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time.

    Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution

    Thank you for your understanding and cooperation.