Gcore - CDN, Hosting, WAAP | Santiago de Querétaro incident details – Incident details

All systems operational

CDN, Hosting, WAAP | Santiago de Querétaro incident details

Resolved
Partial outage 0 %
Started 4 months agoLasted about 4 hours

Affected

CDN

Partial outage from 10:25 AM to 12:04 PM, Operational from 12:04 PM to 2:17 PM

Latin America

Partial outage from 10:25 AM to 12:04 PM, Operational from 12:04 PM to 2:17 PM

Santiago de Chile, Chile

Partial outage from 10:25 AM to 12:04 PM, Operational from 12:04 PM to 2:17 PM

Hosting

Partial outage from 10:25 AM to 12:04 PM, Operational from 12:04 PM to 12:00 AM

Latin America

Partial outage from 10:25 AM to 12:04 PM, Operational from 12:04 PM to 12:00 AM

Santiago de Querétaro (SQR)

Partial outage from 10:25 AM to 12:04 PM, Operational from 12:04 PM to 12:00 AM

Updates
  • Resolved
    Resolved

    We are happy to inform you that traffic has been successfully rerouted back to Santiago de Querétaro and has returned to normal operations. Should you experience any issues, please feel free to contact our support team, who are ready to assist you and address any queries promptly.

    Thank you for your patience and understanding during this time. We truly appreciate your cooperation.

    For further assistance, please reach out to our support team at support@gcore.com.

  • Monitoring
    Monitoring

    We are pleased to inform you that our engineering team has implemented a fix to resolve the partial outage in our CDN, Hosting and WAAP services. However, we are still closely monitoring the situation to ensure stable performance.

    We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

  • Update
    Update

    We are now currently experiencing a partial outage in our CDN, Hosting and WAAP services, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our CDN and Hosting services, which may result in slow or unusual functioning of our services. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time.

    Our team is actively working to identify the cause and implement a resolution as quickly as possible. We will provide regular updates as we gather more information on the progress of the resolution.

    Thank you for your understanding and cooperation.