Cloud | Baku-1 | Networking - Public Network, Cloud | Baku-1 | Networking - Private Network incident details
Incident
Report for Gcore
Resolved
We'd like to inform you that the issue has been resolved, and we are closely monitoring the performance to ensure there are no further disruptions. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.
We apologize for any inconvenience this may have caused you and want to thank you for your patience and understanding throughout this process.
We apologize for any inconvenience this may have caused you and want to thank you for your patience and understanding throughout this process.
Monitoring
We are pleased to inform you that our engineering team has implemented a fix to resolve network degradation for Public and Private networks in Baku. However, we are still closely monitoring the situation to ensure stable performance.
We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
Identified
We'd like to let you know that our engineering team has successfully located the issue that is affecting network connectivity. The network degradation is caused by an external provider in the location.
Our team is now fully focused on rectifying the situation.
Our team is now fully focused on rectifying the situation.
Investigating
We are currently experiencing a degradation in performance, which may result in service unavailability. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.
We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.
This incident affected: Cloud | Baku-1 (Networking - Public Network, Networking - Private Network).