Gcore - DDoS Protection, Cloud | API Incident details – Incident details

All systems operational

DDoS Protection, Cloud | API Incident details

Resolved
Partial outage 30 %
Started about 1 month agoLasted about 9 hours

Affected

Cloud

Partial outage from 12:21 PM to 9:19 PM

Global services

Partial outage from 12:21 PM to 9:19 PM

API

Partial outage from 12:21 PM to 9:19 PM

DDoS Protection

Partial outage from 12:21 PM to 9:19 PM

API

Partial outage from 12:21 PM to 9:19 PM

Updates
  • Resolved
    Resolved

    We are happy to inform you that the partial outage in our DDoS Protection API, which resulted in an inability to apply configuration changes for users and to open Cloud VM/Baremetal settings, has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are currently experiencing a partial outage in our DDoS Protection, API, which may result in inability to apply configuration changes for users, and the inability to open Cloud VM/Baremetal settings. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.