Gcore - CDN, Colocation, Cloud, DDoS Protection | Singapore Incident details – Incident details

All systems operational

CDN, Colocation, Cloud, DDoS Protection | Singapore Incident details

Resolved
Degraded performance
Started about 2 months agoLasted about 1 hour

Affected

CDN

Degraded performance from 6:00 PM to 6:37 PM, Operational from 6:37 PM to 7:05 PM

Asia & Pacific

Degraded performance from 6:00 PM to 6:37 PM, Operational from 6:37 PM to 7:05 PM

Singapore

Degraded performance from 6:00 PM to 6:37 PM, Operational from 6:37 PM to 7:05 PM

Cloud

Degraded performance from 6:00 PM to 6:37 PM, Operational from 6:37 PM to 7:05 PM

Networking

Degraded performance from 6:00 PM to 6:37 PM, Operational from 6:37 PM to 7:05 PM

Singapore

Degraded performance from 6:00 PM to 6:37 PM, Operational from 6:37 PM to 7:05 PM

Updates
  • Resolved
    Resolved

    We are happy to inform you that the degradation in CDN, Colocation, Cloud and DDoS Protection has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Monitoring
    Monitoring

    We are pleased to inform you that we have applied a fix to address the performance degradation in our CDN, Colocation, Cloud, DDoS protection. The issue is now being closely monitored to ensure its stability and optimal functioning. We appreciate your understanding and support during this process. Thank you for your continued cooperation.

  • Identified
    Identified

    We have successfully identified the issue and we are currently working on implementing a fix to resolve the performance degradation in our CDN, Colocation, Cloud, DDoS protection. We appreciate your patience and understanding as we work towards a resolution. Thank you for your continued cooperation.

  • Investigating
    Investigating

    We are currently experiencing performance degradation in our CDN, Colocation, Cloud, Security , which may result in slow or unusual functioning of our services. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time.

    Our team is actively working to identify the cause and implement a resolution as quickly as possible. We will provide regular updates as we gather more information on the progress of the resolution.

    Thank you for your understanding and cooperation.