Gcore - CDN | LATAM Delivery Incident details – Incident details

System Under Maintenance

CDN | LATAM Delivery Incident details

Resolved
Operational
Started 28 days agoLasted about 1 hour

Affected

CDN

Partial outage from 3:43 PM to 4:43 PM, Operational from 3:57 PM to 4:43 PM

Latin America

Partial outage from 3:43 PM to 4:43 PM, Operational from 3:57 PM to 4:43 PM

Buenos Aires, Argentina

Partial outage from 3:43 PM to 3:57 PM, Operational from 3:57 PM to 4:43 PM

Guayaquil, Ecuador

Partial outage from 3:43 PM to 3:57 PM, Operational from 3:57 PM to 4:43 PM

Lima, Peru

Partial outage from 3:43 PM to 4:43 PM

São Paulo, Brazil

Partial outage from 3:43 PM to 3:57 PM, Operational from 3:57 PM to 4:43 PM

Updates
  • Resolved
    Resolved

    We are happy to inform you that the issue has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are currently experiencing a partial degradation in performance, and as a result, we have rerouted traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    Affected locations: São Paulo, Guayaquil, Buenos Aires and Lima

    We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.