Gcore - CDN | Lima, Peru Incident details – Incident details

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CDN | Lima, Peru Incident details

Resolved
Partial outage
Started 7 months agoLasted about 1 hour

Affected

CDN

Partial outage from 9:14 PM to 10:13 PM

Latin America

Partial outage from 9:14 PM to 10:13 PM

Lima, Peru

Partial outage from 9:14 PM to 10:13 PM

Updates
  • Resolved
    Resolved

    We are happy to inform you that the partial outage of the CDN service in Lima, Peru, has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Identified
    Identified

    The root cause has been identified, and we are actively working on a solution for this incident

  • Investigating
    Investigating

    We are currently experiencing a partial degradation in performance, and as a result, we have rerouted traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.