Gcore - CDN | Lagos, Nigeria incident details – Incident details

System Under Maintenance

CDN | Lagos, Nigeria incident details

Resolved
Major outage
Started 12 days agoLasted about 3 hours
Updates
  • Resolved
    Resolved

    We are happy to inform you that the network issues in Nigeria, Lagos CDN PoP has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

  • Monitoring
    Monitoring

    We are pleased to inform you that our engineering team has implemented a fix to resolve network issues in Nigeria, Lagos CDN PoP. However, we are still closely monitoring the situation to ensure stable performance.  We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

  • Identified
    Identified

    We'd like to let you know that our engineering team has successfully located the issue that is affecting Nigeria, Lagos CDN PoP. The networking issues is caused by issues at the transit provider. Our team is now fully focused on rectifying the situation.

  • Investigating
    Investigating

    We are currently experiencing a degradation in performance, and as a result, we have rerouted the traffic to nearby locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide you with an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.