Gcore - Hosting | Paris, France Incident details – Détails de l'incident

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Hosting | Paris, France Incident details

Résolu
Performances dégradées
Signalé le il y a 7 moisA duré environ 3 heures

Concernés

Hosting

Panne partielle depuis 12:55 AM à 4:01 AM, Performances dégradées depuis 4:01 AM à 4:15 AM, Opérationnel depuis 4:15 AM à 4:18 AM

Europe

Panne partielle depuis 12:55 AM à 4:01 AM, Performances dégradées depuis 4:01 AM à 4:15 AM, Opérationnel depuis 4:15 AM à 4:18 AM

Paris (PA5)

Panne partielle depuis 12:55 AM à 4:01 AM, Performances dégradées depuis 4:01 AM à 4:15 AM, Opérationnel depuis 4:15 AM à 4:18 AM

Mises à jour
  • Résolu
    Résolu

    We are happy to inform you that the degraded performance in Hosting service, Paris, France has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Mettre à jour
    Mettre à jour

    We are pleased to inform you that our engineering team has implemented a fix to resolve degraded performance in Hosting service, Paris, France. However, we are still closely monitoring the situation to ensure stable performance.

    We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

  • Surveillé
    Surveillé
    We implemented a fix and are currently monitoring the result.
  • Identifié
    Identifié
    We are continuing to work on a fix for this incident.
  • Détecté
    Détecté

    We are currently experiencing a partial outage in our service's performance, which may result in partial unavailability for users. We apologise for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.