CDN & Hosting | Santiago de Queretaro, Mexico, Incident Details - Incident details - Gcore Status

CDN & Hosting | Santiago de Queretaro, Mexico, Incident Details

Resolved

Partial outage 30 %

Started 8 days ago31 July 2026Lasted about 5 hours31 July 202621:48 GMT+01 August 202603:12 GMT+0UTC

Affected

CDN

Latin America

Santiago de Querétaro, Mexico

Hosting

Latin America

Santiago de Querétaro (SQR)

Updates

Resolved
1 August 2026 at 03:12 GMT+0UTC
Resolved
1 August 2026 at 03:12 GMT+0UTC
We are happy to inform you that traffic has been successfully rerouted back to Guadalajara region and has returned to normal operations. Network congestion in our Hosting Services has also been resolved. Should you experience any issues, please feel free to contact our support team, who are ready to assist you and address any queries promptly.
Thank you for your patience and understanding during this time. We truly appreciate your cooperation.
For further assistance, please reach out to our support team at support@gcore.com.
Investigating
31 July 2026 at 21:48 GMT+0UTC
Investigating
31 July 2026 at 21:48 GMT+0UTC
We are currently experiencing a partial outage in our CDN and Hosting services due to network congestion in the Guadalajara region, which may result in partial unavailability for users. The traffic has been temporarily rerouted. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.