Gcore - Multiple Services | Mumbai Incident Details – Incident details

System Under Maintenance

Multiple Services | Mumbai Incident Details

Resolved
Partial outage 30 %
Started 4 months ago

Affected

CDN

Partial outage from 8:13 PM to 10:02 PM, Operational from 10:02 PM to 6:34 AM, Partial outage from 10:55 AM to 6:46 AM, Operational from 6:34 AM to 12:00 AM

Asia & Pacific

Partial outage from 8:13 PM to 10:02 PM, Operational from 10:02 PM to 6:34 AM, Partial outage from 10:55 AM to 6:46 AM, Operational from 6:34 AM to 12:00 AM

Mumbai, India

Partial outage from 8:13 PM to 10:02 PM, Operational from 10:02 PM to 6:34 AM, Partial outage from 10:55 AM to 6:46 AM, Operational from 6:34 AM to 12:00 AM

Cloud

Partial outage from 8:13 PM to 10:02 PM, Operational from 10:02 PM to 3:23 PM, Partial outage from 3:23 PM to 6:46 AM, Operational from 8:32 PM to 12:00 AM

Networking

Partial outage from 8:13 PM to 10:02 PM, Operational from 10:02 PM to 3:23 PM, Partial outage from 3:23 PM to 6:46 AM, Operational from 8:32 PM to 12:00 AM

Mumbai

Partial outage from 8:13 PM to 10:02 PM, Operational from 10:02 PM to 3:23 PM, Partial outage from 3:23 PM to 6:46 AM, Operational from 8:32 PM to 12:00 AM

Updates
  • Resolved
    Resolved

    We are happy to inform you that the partial outage in Mumbai affecting our CDN, Cloud, Hosting, and DDoS services has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Monitoring
    Monitoring

    We are pleased to inform you that our engineering team has implemented a fix to resolve the partial outage in Mumbai that included CDN, Cloud, Hosting, and DDoS services. However, we are still closely monitoring the situation to ensure stable performance.

    We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

  • Investigating
    Investigating

    We are once again experiencing a partial outage in our CDN, Cloud, Hosting, and DDoS services in Mumbai, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

  • Resolved
    Resolved

    We are happy to inform you that the partial outage in Mumbai that included CDN, Cloud, Hosting, and DDoS services has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly.

    We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation.

    For further assistance, please contact our support team via support@gcore.com

  • Monitoring
    Monitoring

    We are pleased to inform you that our engineering team has implemented a fix to resolve the partial outage in Mumbai that included CDN, Cloud, Hosting, and DDoS services. However, we are still closely monitoring the situation to ensure stable performance.

    We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.

  • Investigating
    Investigating

    We are currently experiencing a partial outage in our CDN, Cloud, Hosting, and DDoS services in Mumbai, which may result in partial unavailability for users. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time.

    We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.